Billions of global conversations, powered by one purpose

At Gupshup, we believe the future of business communication is conversational. That is why we're making that future a reality by enabling seamless, AI-powered conversations between businesses and their customers across every touchpoint.


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Gupshup at a glance

120

billion conversations

powered annually across the globe

130+

countries

See our happy customers

50,000+

businesses

supported since 2014

20+

years

operations in the communications space

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Partner of the year

2023 and 2024

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Leader in Juniper OTT

messaging 2024

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Featured in Gartner

market guide for
conversational AI

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AI top 50

list 2023

What’s Gupshup?

We are built
typing icon for conversations

Inspired by the Hindi-Urdu word for lively, friendly conversations, Gupshup embodies the art of meaningful dialogue. We’re on a mission to make business-to-customer communication as effortless and fulfilling as chatting with a friend.

Born in India, Gupshup’s conversational philosophy now resonates across the globe—empowering better, smarter, and more human connections in every language.
Gupshup Company
Our Story

Empowering every business with
Intelligent Customer Conversations

Our Vision:A world where businesses engage consumers through personalized conversations.

We aim to build the most advanced and innovative platform for conversational engagement with a focus on delivering customer delight.
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Global Client Network

Empowering leading brands to master the art of conversation

Our solutions have transformed how businesses across the world communicate with their customers, delivering measurable revenue and productivity growth

Up to2x higher Engagement Rates vs traditional channels

Up to 60% reductionin support costs

Find out more about how our clients elevated their customer conversations:

Read customer stories
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Gupshup Company
Our People

Driven by a global network of
experts in conversational engagement

1,400 Strong global team

14 Global offices

Global Office Locations

Meet Our Leadership Team

Beerud Sheth

Beerud Sheth

Co-Founder and Chief Executive Officer

LinkedInBeerud Sheth
Krishnamurthy Tammana

Krishnamurthy Tammana

Chief Technology Officer

LinkedInKrishnamurthy Tammana
Gaurav Kachhawa

Gaurav Kachhawa

Chief Product Officer

LinkedInGaurav Kachhawa
Amit Shrivastav

Amit Shrivastav

Chief Financial Officer

LinkedInAmit Shrivastav
Salim Ali

Salim Ali

Chief Marketing Officer

LinkedInSalim Ali

Supported by a board of established investors

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Up for typing icon a chat?

We’re always on the lookout for new talents to join our team at the forefront of AI-powered conversational engagement.