Turn everyday transactions into an AI-driven two-way conversation to drive higher customer engagement, across almost every function and industry imaginable.
Assisted sales
Account support and service
Product Enquiries 
Assisted shopping on WhatsApp
Virtual enquiry assistant
Automated invoicing Assisted sales Account support and service Product Enquiries Assisted shopping on WhatsApp Virtual enquiry assistant Automated invoicing Assisted sales Account support and service Product Enquiries Assisted shopping on WhatsApp Virtual enquiry assistant Automated invoicing Assisted sales Account support and service Product Enquiries Assisted shopping on WhatsApp Virtual enquiry assistant Automated invoicing
Banking on the go
Interactive sales campaigns
Quizzes and gamification
Insurance and loan approvals
Targeted customer promotions
Customer KYC Banking on the go Interactive sales campaigns Quizzes and gamification Insurance and loan approvals Targeted customer promotions Customer KYC Banking on the go Interactive sales campaigns Quizzes and gamification Insurance and loan approvals Targeted customer promotions Customer KYC
Deliver seamless, real-time customer interactions with speed, relevance, and precision
Real time customer
Intent and Signals
Personalized,
natural Conversations
24/7 Access Through
Preferred Channels
Turn every customer interaction into an opportunity to engage, understand and drive business outcomes using real-time actions
Make every customer journey unique and relevant through tailored outreach campaigns and offers based on multiple factors, including funnel stage, intent signals and preferences from chat.
Leverage our proprietary, fine-tuned ACE LLM model to replace generic messages with relatable, personalized and value-adding dialogues.
Empower human agents and drive productivity with suggested responses, summarization and more via our integrated AI Co-Pilot.
Delegate routine conversations to intelligent AI Agents for 24/7, effective customer engagement with the option to escalate complex cases to human support teams
Orchestrate drip marketing campaigns that trigger based on 3rd party events or signals on messaging channels like reads, clicks and journey progression.
Sample templates fine-tuned to your industry’s context, processes and terminology make your job easier.
Reach your customers on their preferred platforms - We support omnichannel conversations across over multiple channels, including WhatsApp, Instagram, SMS and RCS.
Turn every customer interaction into an opportunity to engage, understand and drive business outcomes using real-time actions
Delegate routine conversations to intelligent AI Agents for 24/7, effective customer engagement with the option to escalate complex cases to human support teams
Make every customer journey unique and relevant through tailored outreach campaigns and offers based on multiple factors, including funnel stage, intent signals and preferences from chat.
Orchestrate drip marketing campaigns that trigger based on 3rd party events or signals on messaging channels like reads, clicks and journey progression.
Sample templates fine-tuned to your industry’s context, processes and terminology make your job easier.
Leverage our proprietary, fine-tuned ACE LLM model to replace generic messages with relatable, personalized and value-adding dialogues.
Empower human agents and drive productivity with suggested responses, summarization and more via our integrated AI Co-Pilot.
Reach your customers on their preferred platforms - We support omnichannel conversations across over multiple channels, including WhatsApp, Instagram, SMS and RCS.
every year
worldwide
worldwide
in conversational engagement
Mila Bedrenets
Chief Growth Hacker, Tonik Bank
2023 and 2024
messaging 2024
market guide for
conversational AI
list 2023
to get their
Accelerate user acquisition and engagement with AI-powered conversations that nurture leads 24/7 across multiple channels.
Boost CLTV and ROI through data-driven interactions that optimize every stage of the customer journey.
Drive engagement along every step of the buying journey, from discovery to checkout.
Resolve queries and reduce workloads with AI-powered support.
success stories
Explore how AI Agents are transforming business customer conversations, becoming the next generation of problem-solvers and smart assistants.
Find out more
Discover what AI agents are, their roles in industries, and their impact on efficiency and decision-making.
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Gain insights on AI agents and their role in transforming industries by boosting efficiency and driving smarter decisions.
Find out more
Get connected to see how Gupshup Conversation Cloud can support you in reaching your business and customer engagement goals.
Gupshup is a leading conversational AI platform for marketing, commerce, and support automation. Trusted by 50,000+ customers in 130+ countries across industries, Gupshup handles 120 Billion+ messages annually.
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