Elevate Your Conversations with Gupshup Fine-Tuned
LLMs and SLMs

Get higher accuracy with models that understand your industry, and responses that balance creativity with factual correctness.

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Higher Accuracy for Business Conversations

Business conversations require a higher standard of accuracy. Every response needs to be rooted in facts and based on valid data sources.

Fine-tuned models use the best-suited LLMs and SLMs for clear and precise responses while meeting the latency needs of real-time conversations.

Balance performance and cost needs for efficient and engaging interactions across the customer lifecycle - nurture leads, convert faster, resolve complaints and automate workflows at scale.

Higher Accuracy for Business Conversations

Fine-Tuned to your Industry and Function

Trained and specialized for domain specific use-cases and nuances, our multi-layered approach provides you with an AI model that’s truly tailored for your business. Built on top of foundation models, it is further trained on your organization’s knowledge base.

The result: Powerful unscripted journeys that drive real business outcomes. Integrate with your existing systems, handling both routine tasks and unexpected situations with expertise.

Fine-Tuned to your Industry and Function

Connect with Every Customer, in Their Own Language

Support for 100+ Languages

Achieve More with Gupshup Fine-Tuned AI Models

Seamless Multi-Modal AI Interactions

Trusted by businesses globally

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Enterprise-Grade Security and Compliance

Data Privacy

Data Privacy

We prioritize data protection through end-to-end encryption and adherence to global privacy standards

Customizable Controls

Customizable Controls

Secure sensitive data with robust access management, permissions, and comprehensive audit trails

Robust Infrastructure

Robust Infrastructure

Built on highly scalable cloud infrastructure for guaranteed enterprise uptime

Data Residency

Data Residency

Ensure local data residency compliance by storing data within a specific country or region

Guardrails

Guardrails

Directly control your LLM's output by mitigating hallucinations and inappropriate answers, and precisely define desired response length and tone

Cost-efficient

Cost-efficient

Cut costs by strategically combining open and closed-source foundation models that deliver economies of scale for your use cases