For Travel & Hospitality Brands

Effortless Travel Experiences with AI Agents

Grow revenues and bookings with 24/7 travel assistance, timely upsell, and personalized self-serve interactions

Explore Conversation Cloud
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Trusted by leading travel & hospitality brands globally

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Deploy AI Agents and transform travel experiences

  • Capture leads from online and offline channels to build a richer customer database
  • Identify high intent leads based on interest and queries, creating a differentiated experience
  • Build a robust travel profile by understanding their lifestyle, budget, travel preferences
Acquisition

Speak to an expert
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Optimize traveler engagement with AI Agents designed to craft personalized experiences

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Hotels showcase
Real-time flight updates
Local weather
Cancellation tracking
Price enquiries
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Hotels showcase
Real-time flight updates
Local weather
Cancellation tracking
Price enquiries
Flight feedback
Hotels showcase
Real-time flight updates
Local weather
Cancellation tracking
Price enquiries
Flight feedback
Hotels showcase
Real-time flight updates
Local weather
Cancellation tracking
Price enquiries
Complaint management
Post-sales support
Price enquiries
Integrated payment gateways
Event updates
Review hotels
Complaint management
Post-sales support
Price enquiries
Integrated payment gateways
Event updates
Review hotels
Complaint management
Post-sales support
Price enquiries
Integrated payment gateways
Event updates
Review hotels
Complaint management
Post-sales support
Price enquiries
Integrated payment gateways
Event updates
Review hotels

Explore more use cases and applications for your business with a bespoke consultation by our in-house travel experts.

Explore AI Agents
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The conversational platform built to make travel journeys frictionless

Automate the travel lifecycle from travel recommendations to concierge services

Automate the travel lifecycle from travel recommendations to concierge services

Our AI Agents are built to assist travelers at every touchpoint

Tailored recommendations based on traveler needs

Tailored recommendations based on traveler needs

AI Agents identify traveler intents, and help match them with appropriate packages

Re-engage travelers who dropped off

Re-engage travelers who dropped off

and bring them back to the journey to complete their bookings

Create traveler segments

Create traveler segments

from profiles on 3rd party systems, enriched with past interactions and booking history

Transition seamlessly

Transition seamlessly

between AI and human agents to optimize discovery and customer support processes

Enhance traveler experience,streamline
operations and boost your revenue

Lead generation made simpler with conversations

Lead generation made simpler with conversations

  • Maximize conversions by making it easier for your prospects to get answers and explore more. Go beyond traditional lead forms and static landing pages.
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Why travel leaders choose Gupshup

66% reduced

dependency on human agents

60% lower

call volumes with self serve

50% lift

in travel 
bookings

25% higher

user engagement

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Gupshup Conversation Cloud has enabled us to acquire, retain, engage, and support customers through the entire booking lifecycle through innovative conversational journeys on WhatsApp. We also use the platform to design Learning & Development assessments for our 4,000+ staff across India, which has seen a participation rate of 93% on average per month.

Read the full story
Mayank Khandelwal

Mayank Khandelwal

CTO - Treebo Hospitality Ventures

We connect with
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and your favourite
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Our no-code/low-code integration builder offers connectors to a range of industry applications

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We’ve optimized operations and communications for leading travel & hospitality businesses

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Treebo Club reduces call volumes by 60% and upskills 93% of its staff using Gupshup Conversation Cloud

    Find out more
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    At EGO, WhatsApp marketing Through Gupshup is a crucial part of our strategy across acquisition, retention, & loyalty. Gupshup’s all-in-one platform allows us to create templates, run campaigns, and integrate seamlessly with our CRM.

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    Mohamed Shaban

    Growth Marketing Manager - Ego Group

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    Ola streamlines driver & customer conversations across channels

      Find out more
      Read More Customer Stories
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      Frequently Asked Questionstickanimated tick

      What is a travel & hospitality AI agent?
      What are the benefits of a Travel & Hospitality AI Agent?
      Can this AI agent provide personalized recommendations based on past trips?
      What kind of real-time support can the Travel AI agent offer during my customer’s trip?
      Can this AI agent help my customers with booking changes or cancellations?
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      Ready to start a conversation?

      Get connected to see how Gupshup Conversation Cloud can support you in reaching your business and customer engagement goals.

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