Marketers today struggle with capturing and retaining customer attention, despite spending more on channels and advertising. Here’s why:
Outreach in the form of one-way messages creates a fragmented experience where customers have no opportunity to interact with the brand
Campaigns don't leverage precious conversational signals, losing opportunities to capture customer attention
Customers have to toggle between multiple touchpoints and applications, creating friction that increases drop-offs
higher
read rates
increase in customer
transactions
higher
engagement
Accelerate customer acquisition and qualification, and build first-party database with ads that trigger AI-powered conversations designed to nurture and convert
Drive repeat purchases, nurture and maintain long- term customer relationships through data-driven interactions that optimize every stage of the customer journey
Learn more about our platform capabilities:
Explore Conversation CloudEnrich traditional profiles with real-time conversational intelligence to personalize every customer interaction and campaign
Connect our solutions to your CRM and marketing tools to streamline processes and leverage historical data
Optimize interactions to grow conversions with our range of capabilities including Personalized Automated Campaigns, Click to Chat Ads, Auto Translation, AI Agent Builder and Analytics
Safeguard customer data with strict compliance regulations and policies
Get connected to see how Gupshup Conversation Cloud can support you in reaching your business and customer engagement goals.