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Your sales target is rising.Your conversion rates aren’t.
Sales leaders today face challenges in driving growth and conversions, despite high investments in digital channels. Here’s why
High Drop-Offs
High traffic, low conversions—driven by poor pre-purchase support, unclear product details, missed recovery opportunities, and friction from app download for purchase or payment
Missed Upsell Opportunities
Without contextual, real-time assistance and personalized recommendations or product comparisons, brands miss key opportunities to influence decisions and drive higher order values
Low Repeat Engagement
Customers browse on one channel and buy on another—making consistency, repeat purchases, and product discovery increasingly challenging in a world full of choices
We turn intent into revenue and growth for leading brands
2x
orders
placed
5x
increase in abandoned
cart conversions
52%
52% higher upsell &
cross-sell revenue
The all-in-one conversational AI platform for automating commerce
Drive Conversions, Order Value
Resolve pre-purchase queries, simplify product discovery, and enable contextual upsell, cross-sell, assisted sales and seamless payment through conversations
Build Loyalty
Drive repeat purchases, nurture and maintain long- term customer relationships through data-driven interactions that optimize every stage of the customer journey
Sell smarter, from first click 
- Reduce drop-offs with AI agents for 24X7 instant pre-purchase support, assisted sales and handover to humans when needed
- Drive conversions with native catalogs, two-way conversational shopping, preference capture, product recommendations, and automated cart recovery
- Minimize friction by enabling instant payments on chat or any payment gateway—no app switching, just seamless sales.
Learn more about our platform capabilities
Explore Conversation Cloud
Why GupshupFeatures built for commerce
in the conversational AI era
Enriched, holistic customer profiles
Enrich traditional profiles with real-time conversational intelligence to personalize every customer interaction and campaign
Seamless workflow integrations
Connect our solutions to your commerce platforms and marketing tools to streamline catalog and leverage historical data
Performance optimized,
rich conversations
Optimize interactions to grow conversions with our range of capabilities including Personalized Automated Campaigns, Click to Chat Ads, Auto Translation, AI Agent Builder and Analytics
Enterprise-grade security
Safeguard customer data with strict compliance regulations and policies
Achieve your unique business and growth objectives
Conversions, powered by conversations
- Simplify product discovery with on-chat catalogs and assisted selling, resolve pre-purchase queries, recover abandoned carts, and drive purchases with AI-powered recommendations.
Explore what conversational AI can do for your growth strategy and execution
How Nivea boosted customer acquisition with AI-powered Skincare Advisor
Read the full story
Ready to start a conversation?
Get connected to see how Gupshup Conversation Cloud can support you in reaching your business and customer engagement goals.
Gupshup is a leading conversational AI platform for marketing, commerce, and support automation. Trusted by 50,000+ customers in 130+ countries across industries, Gupshup handles 120 Billion+ messages annually.
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