Chat with Gupshup AI
Truecaller Business Messaging with Gupshup

Reach customers inside Truecaller with verified Business Chat

Reach customers with messages that carry your brand name, logo and a verified tick. Add rich media, custom CTAs and smart replies to your OTPs, transactions, bills, delivery updates and promotions.

Book Demo
hero image

Why Brands Choose Truecaller Business Chat

500 Mn+

users globally

Branded, Verified and Instantly Recognizable

Branded, Verified and Instantly Recognizable

Your name, logo and a verified tick on every message, so customers know it is you.

One Tap From Message to Action

One Tap From Message to Action

Custom CTAs like Track Order or Pay Now let customers finish tasks without switching apps.

Rich Messages, Real Conversations

Rich Messages, Real Conversations

Share images, videos and documents, and let customers reply in a tap.

Use cases

Power the Messages Your Customers
Depend On

Login OTPs
Delivery OTPs
Debit and credit alerts
Refund updates
Bill due reminders
Mobile recharge
Order confirmations
Login OTPs
Delivery OTPs
Debit and credit alerts
Refund updates
Bill due reminders
Mobile recharge
Order confirmations
Login OTPs
Delivery OTPs
Debit and credit alerts
Refund updates
Bill due reminders
Mobile recharge
Order confirmations

Everything Your Messages Need to
Get Noticed and Acted On

Verified Branding

Why Truecaller matters

310Mn+

Monthly active users in India

~1 in 3

Indian mobile users use Truecaller

260Mn+

Daily active users in India

500Mn+

Active users worldwide

With Truecaller’s rapid growth in globally, now reaching over 500Mn+ users, it has emerged as a powerful new channel for customer engagement. Deliver real-time, contextual conversations that drive higher customer satisfaction and conversions, stand out with smart notifications powered by rich media and smart cards and leverage actionable insights to continuously optimize communication.

Why Gupshup?

Turn Every Message into a
Richer, More Engaging Experience

Smart cards that surface what matters at a glance illustration

Smart cards that surface what matters at a glance

Show the amount, due date, delivery status or OTP right in the notification. Customers see the essential detail and act without opening another app.

Turn one message into a two-way journey illustration

Turn one message into a two-way journey

Start with a notification, let customers tap or reply, and respond with the next step in the same conversation. Build customizable journeys that move from a business action to a customer response to your follow-up.

Learn what works and optimize every send illustration

Learn what works and optimize every send

Gain actionable insights into customer behavior and preferences so you can tune your communication and tailor your offers.

One platform for every conversational channel illustration

One platform for every conversational channel

Run Truecaller alongside WhatsApp, Voice, RCS and Web on Gupshup Conversation Cloud.

Start reaching customers with Truecaller Business Messaging

Book a demo and see what verified, interactive messaging can do for your brand.

Book Demo

Frequently Asked Questions

What is Truecaller Business Chat?
How is it different from SMS?
How do customers know my message is genuine?
What kinds of messages can I send?
Can customers reply to my messages?
What can I include beyond text?
How do I get started?
Is it available outside India?