Global - EnglishFor Financial Services Providers
AI-driven Conversations to Grow Digital Finance Adoption
Aid decision making, make transactions self-serve and reduce operational overheads with automated conversations on messaging and voice
The partner of choice for market leaders and industry pioneers:
4 of Top 5Banks
4 of Top 5Insurers
8 of Top 10Fintech Brands
Automate and elevate everyday transactions into personalised finance conversations 
There’s always room for conversation in every banking and financial services workflow:
Explore more use cases and applications for your unique banking and financial needs with a bespoke consultation by our in-house financial service experts.
Interactive financial services agents designed for implementation at scale
Make personal finance truly personal
Provide personalized banking and investment recommendations aligned to factors like financial goals, risk appetite and amount of investable funds
Automate common banking enquiries
Streamline customer service and reduce manpower requirements with AI-powered responses for routine functions like account queries, card activations, and transfers
No-frills deployment
Choose from 150+ agents already equipped with extensive financial knowledge and terminology to provide relevant and useful responses in customer conversations
Maintain data security and privacy
Safeguard funds, assets and confidential banking data with strict security measures compliant with global standards
Why leaders in financial services choose Gupshup
4 Bn+
BFSI Interaction per month
25% reduction
in Onboarding time
50% increase
in click-to-payment
94% billion
queries handled without human intervention
Optimised for hassle-free integration with banking and financial ecosystems
Our no-code/low-code integration builder offers connectors to a range of industry applications
See All Integrations
We’ve optimized customer engagement and operations for leading banks and financial services providers
Creating a seamless banking experience via the Straight2Bank Digital Assistant
- 200+ user stories deployed
- Launched in 43+ markets
By leveraging the power of conversational AI, the Keya chatbot is available across digital channels such as the Kotak website, internet banking, 811, and the Kotak mobile app.
Deepak Sharma
Chief Digital Officer - Kotak Mahindra Bank
Driving 40X user growth with the Aha! banking and finance bot
- 20M queries handled with 97% accuracy
- 50x growth in transactions
- Winner of DX Leader Award at the 2018 IDC Digital Transformation Awards
Frequently Asked Questions
Ready to start a conversation?
Get connected to see how Gupshup Conversation Cloud can support you in reaching your business and customer engagement goals.
Gupshup is a leading conversational AI platform for marketing, commerce, and support automation. Trusted by 50,000+ customers in 130+ countries across industries, Gupshup handles 120 Billion+ messages annually.
Follow Us
Gupshup © 2025. All rights reserved.