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The WhatsApp Voice Advantage: Transform Customer Engagement This Festive Season

Thursday, Sep 25, 2025 | 3:30 PM IST | Virtual Event

A masterclass on how to use WhatsApp Business Calling with Gupshup Conversation Cloud to seamlessly integrate voice for higher sales, better support, and improved conversions.

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77%

Higher Call Pick-up Rates

50%

Faster Resolution Times

4X

Conversion Rate Increase

Businesses operating siloed customer communication channels often lose revenue because their customers can’t seamlessly move between messaging and voice calls, forcing them to restart conversations and lose valuable context every time. Discover how Gupshup Conversation Cloud solves this through WhatsApp Business Calling, leveraging powerful features like low-code chat journeys, AI-powered voice assistants, and intelligent live agent handoffs to create a unified, context-rich customer experience that drives measurable results. Join this exclusive Gupshup session to experience live demos, learn proven implementation strategies, and discover how leading brands are achieving 4x higher conversion rates and improved CSATs by implementing this game-changing approach during their peak business periods.

Key Learnings:

Transform Marketing Through Voice Calling 

Seamlessly integrate voice into conversational workflows to build stronger customer relationships while keeping all context in one chatbox.

Accelerate Sales Performance and Revenue 

Convert leads faster with direct, in-chat calls that leverage WhatsApp’s higher pick-up rates and permission-based calling to qualified prospects.

Revolutionize Customer Support Experience 

Escalate to voice calls for complex issues while maintaining full conversation history in the same thread, delivering faster resolutions without losing context.

Live Platform Demo 

Discover real-world implementations across industries, including multilingual voice support, seamless IVR integration, and automated workflows that work 24/7 during peak periods.

Who Should Attend:

Business Leaders & Decision Makers keen to explore omnichannel customer engagement strategies, improve satisfaction scores, and drive ROI through integrated voice communication solutions.

Technical Teams focused on designing customer communication platforms, implementing WhatsApp Business API integrations, and building seamless conversational experiences with voice capabilities.

Industry Professionals from e-commerce, healthcare, financial services, and education sectors, seeking higher conversion rates, secure consultations, and streamlined customer interactions through voice integration.

Partners & Consultants looking to expand service offerings, explore advanced WhatsApp Business API voice capabilities, and help clients modernize their customer engagement strategies.

Meet our speakers

Nityanand Gopalika
Senior Director - Product Management
Aman Varma
Senior Product Manager

Join Us

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The WhatsApp Voice Advantage: Transform Customer Engagement This Festive Season

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