Customer Assistance on WhatsApp, Reimagined

In this webinar, we explore how leading brands are transforming customer assistance on WhatsApp by combining AI agents, human teams, the 24-hour service conversation window and WhatsApp calling to deliver fast, seamless support at scale.

The session also features a leading MENA ecommerce brand that unified support for 25+ brands, handled 35,000+ customer conversations in 4 months, and achieved 72–80% first contact resolution at scale.

If WhatsApp plays a role in your customer journey, this session offers practical insights you can apply immediately.