This Ramadan, Spark Meaningful Conversations That Drive Results

Ramadan is a time of reflection, giving, and strong community focus. Customers expect brands to engage with empathy and relevance. A truly meaningful customer engagement strategy uses conversational channels to offer personalized support, tailored product recommendations, and a seamless conversational commerce journey. Learn tips and tricks on how to maximize sales and engagement by driving 2-way conversations with customers during the holy month of Ramadan.

What You Will Learn

• Why Business Messaging Matters: Understand the importance of Ramadan, key shopping trends, and your customers’ preference for messaging
• Recipes for a Successful Conversational Strategy: Learn how to leverage messaging to generate First Party Database, make full use of 24-hour service window, and build a personalized, multi-channel engagement plan
• High-Impact Conversational Use Cases: Get practical examples for successful engagement before, during, and after Ramadan, including proven success stories.