From Leads to Loyalty: Voice AI Agents Driven Contact Centers for Marketing, Sales & Support

Tired of chasing leads manually? Discover how Voice AI Agents are transforming contact centers by automating outreach, lead qualification, and pre-sales conversations — 24×7.

In this session, Gupshup experts and industry leaders reveal how top brands are using Voice AI to boost conversions, reduce costs, and scale customer engagement effortlessly.

What you’ll learn:

• How to qualify leads and book demos automatically
• Industry-specific use cases powered by Voice AI
• Live demos of multilingual AI agents switching seamlessly between languages
• How to achieve lightning-fast ~1500ms response times for natural conversations
• Real success stories from brands automating up to 80% of support calls

Perfect for marketing, sales, and CX teams looking to modernize their contact center operations with AI.

Voice AI Agents are no longer experimental but a proven growth driver for modern businesses. As customer expectations evolve and teams struggle to keep up with high inquiry volumes, Voice AI delivers the speed, accuracy, and personalization that traditional operations simply cannot match. You’ll understand how brands across industries are leveraging automated conversations to handle everything from first-touch outreach to qualification and demo booking — all while maintaining human-like naturalness.

It showcases multilingual capabilities that allow AI agents to interact with customers in their preferred language, creating inclusive and frictionless experiences. With response times as fast as ~1500ms, these agents ensure conversations feel dynamic, fluid, and engaging.

You’ll also get to see real-world examples of companies that have successfully automated up to 80% of their inbound and outbound support calls, freeing teams to focus on strategic tasks that move the business forward. Whether you’re in marketing, sales, or CX, this session gives you the playbook to modernize your operations using Voice AI and unlock measurable impact across your entire customer funnel.