Tonik Bank Achieved 4.3X Productivity Boost with AI-Enabled Customer Support
$20Mn
Expected Cost Saving in 3 years
95%
AI Accuracy
4.3X
Higher Customer Care Productivity
Sharaf DG achieves 4X return on ad spends with Gupshup Advertise
4X
Return on Advertising spends
34%
Reduced cost per lead compared to traditional Ads
43%
Improvement in lead qualification rate
NoBroker.com achieves 4X clickthrough with Click to WhatsApp Ads and AI-powered property recommendations
4X
Higher CTR
50%
Reduction in Cost Per Activation
30%
Higher Incremental Reach
Hear from our customers
NoBroker.com achieves 4X clickthrough with Click to WhatsApp Ads and AI-powered property recommendations
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With the goal of being recognized as the number-one brand in the skincare category, we launched our Skincare Routine Advisor, which is unique for two reasons: it’s the first WhatsApp messaging experience in Mexico that...
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Emilia Reyes
Head of Media and Precision Marketing, CAME & ANDEAN Beiersdorf AG
Sharaf DG achieves 4X return on ad spends with Gupshup Conversation Cloud
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Partnering with Gupshup on WhatsApp marketing allowed us to build meaningful connections with our customers, leveraging personalized campaigns and automated engagement to drive impressive ROAS and customer loyalty. Gupshup has been the ideal partner to...
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Nupur Relekar Gupshup
Head of CRM & Organic Marketing
Treebo Club reduces call volumes by 60% and upskills 93% of its staff using Gupshup Conversation Cloud
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Partnering with Gupshup has revolutionized the way we interact with our audience. An incredibly reliable platform that is purpose-built for conversations, Gupshup Conversation Cloud has helped us grow repeat subscriptions by 10% with targeted campaigns....
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Santhosh Kumar Reddy Gupshup
Retention & SVOD Business Strategy, Arha Media
MTV & MTV Beats enhances viewer engagement and boosts retention with Gupshup and conversational gamification
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Switching to Gupshup revolutionized our communication strategy at AECC. With their seamless WhatsApp integration, we saw a 600% increase in engagement, boosting our message open rates from 10% to 70%. In just 30-45 days, Gupshup...
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Shilesh Gargi
Head of Marketing, AECC Global
How Tonik Bank Achieved 4.3X Productivity Boost with AI-Enabled Customer Support
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Conversational engagement on WhatsApp has been nothing short of transformative for us at Housing. It's reshaped how our audience discovers properties and has nearly doubled our conversions. We’re excited about the innovations and how it...
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Kritika Rehan
Product Manager (Growth), Housing
CARS24 lowers agent costs by 60% by automating car discovery and test drive bookings
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Investing in conversational marketing that gives us incremental revenues was one of our best decisions. With Gupshup Conversation Cloud, we're up and running quickly and with the help of the amazing customer success team, we've...
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Vanessa Velloso
CRM - Reserva
Khan Academy optimizes learner support and improves onboarding
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In the 2023 State assembly elections, we successfully implemented a 24/7 WhatsApp chatbot, revolutionizing citizen engagement. With over 1.2 million interactions, the bot provided quick and accurate information, addressing queries, facilitating voter registration, and enabling...
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Shri Vinay Deshmukh
Team of CEO MP
Gupshup Revolutionized OYO’s Customer Engagement for Global Growth
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In collaboration with Gupshup, MPMKVVCL successfully navigated the challenges of bill distribution and other disruptions brought about by the COVID-19 pandemic through the integration of WhatsApp. We take pride in being pioneers in India, leveraging...
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Abhishek Martand
General Manager Information Technology, MPMKVVCL
Ola streamlines driver and customer conversations across channels
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We recognize that switching between apps to place an order and track delivery leads to a sub-par experience and drop offs. To solve this problem and strengthen our messaging-first approach to ordering, Wow! Momo partnered...
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Pankaj Arora
National Head of CRM & Martech, WOW Momos! Gupshup
Standard Chartered launches ‘Straight2Bank’, an AI-Powered Digital Assistant, in 43+ global markets
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At Swiggy, our unwavering focus is to create relevant experiences for our customers. With Gupshup, we’re able to offer a plethora of services to our customers, drive cross-pollination across our different services and provide unparalleled...
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Parth Shah
General Manager, Growth & Strategy, Swiggy
Axis Bank’s AI-powered bot Aha! handled 20M queries with 97% accuracy
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Through Gupshup, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category; however, we now realize that they are...
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Navninder Singh
Global Digital Innovation Manager - AkzoNobel
NoBroker enhanced its property listing experience, achieving 20X ROI and significant cost savings
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The flexibility we gained in adopting our WhatsApp channel drove phenomenal growth in engagement. In less than a year, we’ve been sending an average of 1.8 million messages to learners each day. With WhatsApp, learners...
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Amar Srivastava
Vice President of Product Management, Doubtnut
IndusAssist: Award-winning conversational banking by Induslnd Bank
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Fans are excited by the interactive experiences we can offer in WhatsApp, driving a threefold increase in engagement compared to text messages and a sevenfold increase over email. The volume of fans connecting over WhatsApp...
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Zameer Kochar
Chief Marketing Officer, Rajasthan Royals
Arya by HDFC Securities, AI-powered investment concierge
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The value the tool brings is that we are now extending our service outside our regular opening hours and that is helpful in our service approach! What makes Gupshup special is the support - any...
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Charlotte Maintz
Head of Customer Care, Danone
Kotak Mahindra Bank handles over 3.5 Mn queries per month with 93% AI accuracy
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Tata CLiQ achieves 10X ROI in monthly sales
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