Hear from our customers

Sharaf DG achieves 4X return on ad spends with Gupshup Conversation Cloud
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We aimed to be part of the entire user journey by leveraging conversational engagement to reach, resonate, and retain customers. With Gupshup’s solutions, we used Click-to-WhatsApp ads and an assisted bot to drive property re-listings...
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6thStreet Accelerates ROAS by 5-8X with Segment-Based Conversational Marketing
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With the goal of being recognized as the number-one brand in the skincare category, we launched our Skincare Routine Advisor, which is unique for two reasons: it’s the first WhatsApp messaging experience in Mexico that...
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MTV & MTV Beats enhances viewer engagement and boosts retention with Gupshup and conversational gamification
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As the Indian consumer base is evolving, we see an increasing number of people being tech savvy. Consumers today are far more comfortable interacting with businesses via chatbots or voicebots, as long as their needs...
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Tonik Bank Transforms Banking Experience with Gupshup Gen AI Conversations, Automating Resolution of 75% of Customer Queries
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Partnering with Gupshup has revolutionized the way we interact with our audience. An incredibly reliable platform that is purpose-built for conversations, Gupshup Conversation Cloud has helped us grow repeat subscriptions by 10% with targeted campaigns....
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Leading fashion eCommerce site revolutionizes customer experience with self-serve chatbots, lowers support costs by 10%
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Switching to Gupshup revolutionized our communication strategy at AECC. With their seamless WhatsApp integration, we saw a 600% increase in engagement, boosting our message open rates from 10% to 70%. In just 30-45 days, Gupshup...
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Khan Academy optimizes learner support and improves onboarding
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Conversational engagement on WhatsApp has been nothing short of transformative for us at Housing. It's reshaped how our audience discovers properties and has nearly doubled our conversions. We’re excited about the innovations and how it...
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Gupshup Revolutionized OYO’s Customer Engagement for Global Growth
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Investing in conversational marketing that gives us incremental revenues was one of our best decisions. With Gupshup Conversation Cloud, we're up and running quickly and with the help of the amazing customer success team, we've...
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Ola streamlines driver and customer conversations across channels
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Buying a car is a big decision for most families. Partnering with Gupshup has helped us create a 24*7 channel to serve customers. Given our large and ever-changing inventory, we realized the need for an...
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Standard Chartered launches ‘Straight2Bank’, an AI-Powered Digital Assistant, in 43+ global markets
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In the 2023 State assembly elections, we successfully implemented a 24/7 WhatsApp chatbot, revolutionizing citizen engagement. With over 1.2 million interactions, the bot provided quick and accurate information, addressing queries, facilitating voter registration, and enabling...
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Gupshup’s AI-powered shopping assistant helps increase quarterly online sales by 3%
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In collaboration with Gupshup, MPMKVVCL successfully navigated the challenges of bill distribution and other disruptions brought about by the COVID-19 pandemic through the integration of WhatsApp. We take pride in being pioneers in India, leveraging...
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Axis Bank’s AI-powered bot Aha! handled 20M queries with 97% accuracy
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We recognize that switching between apps to place an order and track delivery leads to a sub-par experience and drop offs. To solve this problem and strengthen our messaging-first approach to ordering, Wow! Momo partnered...
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NoBroker enhanced its property listing experience, achieving 20X ROI and significant cost savings
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At Swiggy, our unwavering focus is to create relevant experiences for our customers. With Gupshup, we’re able to offer a plethora of services to our customers, drive cross-pollination across our different services and provide unparalleled...
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IndusAssist: Award-winning conversational banking by Induslnd Bank
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Gupshup is special from three points of view: very high level of competency in AI and ML, both from technical and strategic perspectives; strong understanding of and experience with the fashion retail business; stellar customer...
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Arya by HDFC Securities, AI-powered investment concierge
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We are on the journey of building a fully capable conversational investing experience. Right now we support features such as: Investing in equities or mutual funds, tracking stock prices, Portfolio performance, stocks and mutual funds...
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Kotak Mahindra Bank handles over 3.5 Mn queries per month with 93% AI accuracy
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Through Gupshup, we were able to see data and insights which we would have never seen otherwise. We have always assumed consumers are less involved in our category; however, we now realize that they are...
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Tata CLiQ achieves 10X ROI in monthly sales
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The flexibility we gained in adopting our WhatsApp channel drove phenomenal growth in engagement. In less than a year, we’ve been sending an average of 1.8 million messages to learners each day. With WhatsApp, learners...
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Fans are excited by the interactive experiences we can offer in WhatsApp, driving a threefold increase in engagement compared to text messages and a sevenfold increase over email. The volume of fans connecting over WhatsApp...
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The value the tool brings is that we are now extending our service outside our regular opening hours and that is helpful in our service approach! What makes Gupshup special is the support - any...
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